Shipping and Returns
Q: How long it takes to deliver the order?
A: It takes us 4-6 weeks to deliver the order. If you need your order at a certain date then please contact us at firstname.lastname@example.org. It is not always possible to expedite the order.
Q: Will I receive notification of Shipment?
You will get notification from UPS, USPS if you are a customer from USA or Canada. We use DHL and FedEx for all other countries. The shipping notification will be sent to your phone after we ship.
Q: Do you deliver to my Country?
Yes, We Deliver worldwide. Shipping is free on all orders!
Q: I received the order. But there's an issue. Can I return my ordered items?
A: We take stringent measures to deliver products to our customers, in the best possible condition but there's always a possibility that
a. A wrong item is shipped out to you by mistake
In the above case only, a store credit will be given to you.
Since we customize the clothes and jewelry for you, the return is not possible in other cases.
Q: How soon you have to report the wrong item issue?
A: You have to report the issue within a day of receiving the shipment.